Samsung Galaxy S6 screen won’t turn on: How to fix black screen

Help, my Samsung Galaxy S6 screen won’t turn and stays black. What can I do now and how to fix this issue? Samsung hast just released their new smartphone flagship and the manufactured a great device. This Samsung Galaxy S6 comes with a great Quad HD Display and a powerful CPU. Even though the Smartphone has no more SD card slot and also the battery can’t be replaced so fast as with Galaxy S6, the smartphone is just great. But as with any Smartphone, there can be problems here, too. But with any new smartphone on the market, there may be some problems with the time. A relative common problem with smartphones is, that the screen won’t turn on and stays black. For the problem, there may be several causes, which is why we have described some possible solutions on this page.

Hold the power button and connect the charging cable

How to fix Galaxy S6 black screen issue?
How to fix Galaxy S6 black screen issue?

If the Galaxy S6 screen stays black, you should hold the power button, and plug the charging cable. If you haven’t used the Galaxy S6 for quite some time, the cause could be just an empty battery. In this case the device will maybe change into the deep sleep mode. To fix this, ensure that the battery is charged and hold the power button for 10 to 20 seconds.

Boot into the safe mode

To avoid that a third party app is the cause of the problem, you should start the Galaxy S6 in the so called safe mode. In the safe mode only the most important and necessary apps will be loaded. Maybe this will fix the problem Galaxy S6 screen won’t turn on because you know the cause. In this case a hard reset can often help. To start your Galaxy S6 in the safe mode, just follow the steps below.

  1. Press and hold the Power button, until the Samsung screen appears.
  2. When the Samsung logo appear, let go the power button and hold down the Volume down key.
  3. Now you should see a little “Safe mode” text in the bottom left corner.

Galaxy S6 screen stays black, perform wipe cache partition

If the screen still won’t turn on, it maybe can help to run the wipe cache partition in the Android recovery mode. We have described you in the following list, how you can start the function.

  1. Turn off your Galaxy S6 and press and hold down the Power, Volume up and the Home buttons together.
  2. After the beautiful Samsung logo appears you should see a blue recovery text at the top.
  3. Use the Volume up and down keys to navigate in the Recovery menu. and mark the entry “Wipe cache partition”.
  4. Start it with the Power button and finish the process with “Reboot system now” and you done.

Do you know other possible solutions to the issue, that the Galaxy S6 screen won’t turn on? Share your experiences with us and other users in the comments.

26 thoughts on “Samsung Galaxy S6 screen won’t turn on: How to fix black screen

  1. Hold the Power and Volume DOWN key together for 12 seconds and Maintenance Boot Mode appears. Power down : Turn off your phone. Scroll to this, and Verizon tech said it’s like removing your battery.

    1. I tried everything I could find on the problem and nothing worked, your idea worked right away. Thank you!

    2. OMG thank you ,,,,, i just got this phone for about 3 months, n i noticed a black screen this morning n wont turn on. I was on the Web for over 1 hr lookinf for a solution until I found your trick. It works!!!!

    3. Wow thank you so much. This is yhe only thing that worked. Nothing else helped. Thank you so much..,

    4. Woke up in middle of night and phone had black screen. I plugged it in thinking the battery was dead but after a while on charger it didn’t work. I tried your solution and it came on right away. Thank you for sharing it. You saved me 40 min drive plus however long waiting at store for help.

    5. Just woke up to a black screen. Tried this little trick and everything is back to normal. THANK YOU SO MUCH! saved me tons of time dealing w/ the geniuses @ AT&T

  2. U saved my as bro. I started whimperin in the truck like a lil bitch. Read you comment, and boom….problem solved. Thx.

  3. Held the volume down and the power button for 1w seconds and it started back up. There was no maintenance screen but it is back on. THANK YOU.

    1. none of these worked for me:(
      I need it for my doc apt in like 20 minutes. I have only had this for 3 days.

  4. OMG!!!! IT WORKED!!!! I’m so excited….. Thank you so much! I did the volume down & power button…. So excited..

  5. David N thank you so much just experienced the black screen and your method worked like a charm after I stressed like crazy thanks again you are a life saver

  6. I have a complaint about the Recovery Menu….

    A joke I saw 25 years will best describe my frustration of this design….

    Ronald Reagan was just elected. A guide shows him the Whitehouse. The guide explains that one switch on the wall is to turn on the lights, and the switch below is to blow up the world.

    The Samsung Recovery Menue has a similar disregard for a safety net. The font is tiny. In trying to select a simple reset or reboot, 4 times, in 4 months, Factory Reset took place, without me wanting this. One of the times, it was at this menu, but the screen was still dark, and I must have selected Factory Reset. Even deleting a simple email, a warning comes up to see if that’s what I want. But, here Factory Reset removes much much more, and there is no pop up warning. The font is tiny. The different options are on top of one another. There should be major space from Factory Reset and the other less drastic options. There should be typing in certain letters for captcha code for factory reset so a small child or a 4am sleepy non child without glasses..would need to press more than a combination of buttons to activate the unwanted Factory Reset. This lack of safeguard to do a simple reset versus Factory Reset would be a similar risk level to an older phone, where if you take out the battery in an upside down way to reset, the phone goes to Factory Reset. That never happened, but the Samsung Recovery Menu is almost at that hair splitting vulnerability example.

  7. David,
    How do you power it down with a blank black screen! Please help me with this also.
    Some how I managed it but this trick did not work for me as it appears for some other people above. Is there any other option. My phone restarts if I hold power and volume down button and does not give me the above options
    Sorry for second attempt to post, please ignore the first one
    Thanks for your help

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