Samsung Galaxy S5 alternative password reset for fingerprint scanner

I forgot my alternative password from my Samsung Galaxy S5 fingerprint, how can I reset that password? You can see this issue frequently in the Internet on the subject of Samsung Galaxy S5 fingerprint scanner. We have forgotten our alternative password some time ago and have therefore searched for a solution. How we have solved the problem, you can find out in the following paragraphs. The Samsung Galaxy S5 is still a very good Smartphone with many features. We use the Smartphone for several weeks and are very happy with the device. But there were from time to time some problems and this includes the alternative password reset. The fingerprint scanner is a useful function that is used by many for the security and the unlock-function. If the fingerprint is detected, the Smartphone is automatically unlocked and can be used directly. A very convenient feature which however also has a disadvantage. If the fingerprint is not recognized, the Samsung Galaxy S5 will not unlock and can’t be used. If you forgot your Samsung Galaxy S5 alternative password, you have a problem. You can reset the password by following these steps.

Forgot my alternative password: Galaxy S5 Fingerprint

Forgot Galaxy S5 alternative Password - Solved!
Forgot Galaxy S5 alternative Password – Solved!

I’ve been using the Fingerprint scanner on my Galaxy S5 and I can’t remember my alternative password to unlock the smartphone or remove the fingerprint. What can I do to recover or reset my alternative password? This a common question and that was the reason, we created this guide. If you have more tips on this topic or if you know more method to reset the fingerprint password on the GS5, leave us a comment.

Method 1: Delete the fingerprint

The first method is simple, but requires a successful unlock.

  1. Go to “Settings” and “Fingerprint scanner”
  2. Switch into the “Fingerprint manager” and delete the prints there.
  3. If you have more than one prints, just delete them all. In the same step the alternative password resets and you can configre a new one.

Method 2: Forgot alternative password

The second tutorial, you can reset the alternative password even if the fingerprint is not working. This method requires a already linked Google account to your smartphone, like you usally do in the initial setup.

  1. Just start the scanner until the button for the alternative password appears.
  2. Enter the password so often wrong, until a small button appears “Sign in with Google account” or “Unlock with Google account”.
  3. After that you just can unlock your Samsung Galaxy S5 and delete the password or reconfigure it.

Any questions or tips to this topic? Write us a comment if anything is not clear.

12 thoughts on “Samsung Galaxy S5 alternative password reset for fingerprint scanner

  1. Hey, I have the same problem…with the alternate password. After I enter it three time, it goes back to the Fingerprint setting screen. When I try to bring up Fingerprint Manager, it asks for Alternative password…which I do not remember. I try some three times and it just goes back to the settings. Under the settings…there is no Fingerprint Scanner icon – just a setting for Fingerprints.

    I have not problem unlocking the main screen with a pattern…it is just getting to the alternative password so I can delete previous fingerprint and set up new.

    1. 3 steps
      Settings/Applications (ALL)/Fingerprint
      -clear cached then force stop
      Go back to settings/Fingerprints
      All Fixed now.
      MAKE SURE TO FORCE STOP AFTER CLEAR CACHED AND THEN AND ONLY THEN GO BACK AND RE-OPEN FINGERPRINTS

      1. I have the same problem, my mid tried many times to unlock my s5 with his finger and and now it only asks for alternative password but I can’t remember it….I tried a hundred times random passwords but it doesn’t go back to fingeprint scanner or anything else please help!!!!!

  2. a friend of mine tried to unlock my phone with his finger print, which was difficult to unlock till the phone started requesting for alternative password which i forgot and i can no longer have access to my phone. how do i unlock this phone since i cant remember my alternative password?

  3. a friend of mine tried to unlock my phone with his finger print, which was difficult to unlock till the phone started requesting for alternative password which i forgot and i can no longer have access to my phone. how do i unlock this phone since i cant remember my alternative password?

    1. Enter the wrong alternative password so often until the text “Unlock with Google Account” appears.

      1. my phone is only showing the alternative password option, it will not show fingerprint scanner. I dont know the password and I am locked out of my phone…. when i enter the wrong password multiple times the option to enter my google account information does not pop up, it just tells me to wait 30 seconds.
        Is there anything else that i can do besides a factory reset?
        Can i reset it from a computer on my google account?
        TIA

        1. Me either. I’ve been putting in incorrect passwords for awhile and the google popup hasn’t… popped up! unable to get into my phone at all. I’ve considered erase everything but then i would have no point of getting into my phone. i have passwords and notes and different things i need. please help if you find out a master password or something of that sort…..thanks.

  4. I have a problem, I forgot my alternative password and my phone won’t show my phone screen, I tried to reboot my phone but it still won’t change

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